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Carsharing: a systematic literature review and research agenda
- Marketing, Helsinki
- Linköping University
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Purpose: Following the recent surge in research on carsharing, the paper synthesizes this growing literature to provide a comprehensive understanding of the current state of research and to identify directions for future work. Specifically, this study details implications for service theory and practice. Design/methodology/approach: Systematic selection and analysis of 279 papers from the existing literature, published between 1996 and 2020. Findings: The literature review identified four key themes: business models, drivers and barriers, customer behavior, and vehicle balancing. Practical implications: For managers, the study illuminates the importance of collaboration among stakeholders within the automotive sector for purposes of widening their customer base and maximizing utilization and profits. For policy makers, their important role in supporting carsharing take-off is highlighted with emphasis on balancing support rendered to different mobility services to promote mutual success. Originality/value: This is the first systematic multi-disciplinary literature review of carsharing. It integrates insights from transportation, environmental, and business studies, identifying gaps in the existing research and specifically suggesting implications for service research.
- 512 Business and Management
- nonownership
- vehicle balancing
- business model
- access-based consumption
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- 10.1108/JOSM-10-2020-0344 Licence: CC BY
- 10-1108_JOSM-10-2020-0344 Final published version, 679 KB Licence: CC BY
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- Link to publication in Scopus
- https://www.mendeley.com/catalogue/cf9d8fd6-58df-38c5-8307-5cd1ac6a6d5e/
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- Research Social Sciences 100%
- Systematic Review Social Sciences 100%
- Customers Economics, Econometrics and Finance 100%
- Systematic Literature Review Psychology 100%
- Service Industries Social Sciences 60%
- Business Model Economics, Econometrics and Finance 50%
- Stakeholder Economics, Econometrics and Finance 50%
- Profit Economics, Econometrics and Finance 50%
T1 - Carsharing
T2 - a systematic literature review and research agenda
AU - Nansubuga, Brenda
AU - Kowalkowski, Christian
N1 - Funding Information: This research received financial support from the CarE-Service project (which received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No 776851), and the SE:Kond 2 LIFE project (2019-04463), which was funded by Sweden's innovation agency Vinnova. Publisher Copyright: © 2021, Brenda Nansubuga and Christian Kowalkowski.
PY - 2021/7/23
Y1 - 2021/7/23
N2 - Purpose: Following the recent surge in research on carsharing, the paper synthesizes this growing literature to provide a comprehensive understanding of the current state of research and to identify directions for future work. Specifically, this study details implications for service theory and practice. Design/methodology/approach: Systematic selection and analysis of 279 papers from the existing literature, published between 1996 and 2020. Findings: The literature review identified four key themes: business models, drivers and barriers, customer behavior, and vehicle balancing. Practical implications: For managers, the study illuminates the importance of collaboration among stakeholders within the automotive sector for purposes of widening their customer base and maximizing utilization and profits. For policy makers, their important role in supporting carsharing take-off is highlighted with emphasis on balancing support rendered to different mobility services to promote mutual success. Originality/value: This is the first systematic multi-disciplinary literature review of carsharing. It integrates insights from transportation, environmental, and business studies, identifying gaps in the existing research and specifically suggesting implications for service research.
AB - Purpose: Following the recent surge in research on carsharing, the paper synthesizes this growing literature to provide a comprehensive understanding of the current state of research and to identify directions for future work. Specifically, this study details implications for service theory and practice. Design/methodology/approach: Systematic selection and analysis of 279 papers from the existing literature, published between 1996 and 2020. Findings: The literature review identified four key themes: business models, drivers and barriers, customer behavior, and vehicle balancing. Practical implications: For managers, the study illuminates the importance of collaboration among stakeholders within the automotive sector for purposes of widening their customer base and maximizing utilization and profits. For policy makers, their important role in supporting carsharing take-off is highlighted with emphasis on balancing support rendered to different mobility services to promote mutual success. Originality/value: This is the first systematic multi-disciplinary literature review of carsharing. It integrates insights from transportation, environmental, and business studies, identifying gaps in the existing research and specifically suggesting implications for service research.
KW - 512 Business and Management
KW - carsharing
KW - nonownership
KW - vehicle balancing
KW - automotive
KW - business model
KW - access-based consumption
UR - http://www.scopus.com/inward/record.url?scp=85111671545&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/cf9d8fd6-58df-38c5-8307-5cd1ac6a6d5e/
U2 - 10.1108/JOSM-10-2020-0344
DO - 10.1108/JOSM-10-2020-0344
M3 - Review Article
AN - SCOPUS:85111671545
SN - 1757-5818
JO - Journal of Service Management
JF - Journal of Service Management
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Carsharing: a systematic literature review and research agenda
https://doi.org/10.1108/josm-10-2020-0344
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PurposeFollowing the recent surge in research on carsharing, the paper synthesizes this growing literature to provide a comprehensive understanding of the current state of research and to identify directions for future work. Specifically, this study details implications for service theory and practice.Design/methodology/approachSystematic selection and analysis of 279 papers from the existing literature, published between 1996 and 2020.FindingsThe literature review identified four key themes: business models, drivers and barriers, customer behavior, and vehicle balancing.Practical implicationsFor managers, the study illuminates the importance of collaboration among stakeholders within the automotive sector for purposes of widening their customer base and maximizing utilization and profits. For policy makers, their important role in supporting carsharing take-off is highlighted with emphasis on balancing support rendered to different mobility services to promote mutual success.Originality/valueThis is the first systematic multi-disciplinary literature review of carsharing. It integrates insights from transportation, environmental, and business studies, identifying gaps in the existing research and specifically suggesting implications for service research.
Environmental concerns and the specter of “peak car” – the idea that per capita distance traveled by an automobile will fall, threatening the traditional mass-market car business – have prompted automotive manufacturers, service providers, NGOs, and policy makers worldwide to devise and offer a wide range of carsharing services
In the second stage, we identified and selected relevant publications, using the specified keywords (“carsharing,” “shared mobility,” “mobility services” and “mobility-as-a-service”) to search the Scopus database
3.1 Evolution of carsharing The concept of carsharing can be traced back to 1948 in Zurich, Switzerland, when the earliest known carsharing cooperative was formed by a group of private individuals
Environmental concerns and the specter of “peak car” – the idea that per capita distance traveled by an automobile will fall, threatening the traditional mass-market car business – have prompted automotive manufacturers, service providers, NGOs, and policy makers worldwide to devise and offer a wide range of carsharing services. Carsharing refers to the temporary right to exclusive use of a car without the responsibilities of ownership, with payments linked to usage and/or subscription fees. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode
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Based on our systematic review of the literature, we identified four themes as the basis for a service research agenda encompassing theory development and managerial practice. The proposed agenda addresses critical factors for the further growth of carsharing, including customer requirements, balancing supply and demand, and the effects of ...
Jul 23, 2021 · Originality – Th is is the f irst systematic multidisciplinary literature review of carsharing. It It integrates insights from transportation, environmental, and business studies to identi fy ...
up with existing knowledge of carsharing, and a systematic literature review is needed to integrate findings and perspectives while minimizing bias (Snyder, 2019). A systematic review is an effective means of critically evaluating a body of literature in an objective, transparent,unbiased,andrigorousway(BoellandCecez-Kecmanovic,2015;Lyngdohetal.,
Aug 20, 2021 · Originality – This is the first systematic multidisciplinary literature review of carsharing. It integrates insights from transportation, environmental, and business studies to identify gaps in the existing research and specific implications for service research.
The literature published over the past fifteen years has insisted on various aspects integrating car sharing and smart mobility. As retrieved from the Scopus database (13 systematic literature reviews and bibliometric analyses) were published between 2010 and 2024 on topics related to car sharing and smart mobility.
Originality/value: This is the first systematic multi-disciplinary literature review of carsharing. It integrates insights from transportation, environmental, and business studies, identifying gaps in the existing research and specifically suggesting implications for service research.
<jats:sec><jats:title content-type="abstract-subheading">PurposeFollowing the recent surge in research on carsharing, the paper synthesizes this growing literature to provide a comprehensive understanding of the current state of research and to identify directions for future work. Specifically, this study details implications for service theory and practice.</jats:sec><jats:sec><jats:title ...
Jul 23, 2021 · Article on Carsharing: a systematic literature review and research agenda, published in Journal of Service Management 32 on 2021-07-23 by Brenda Nansubuga+1. Read the article Carsharing: a systematic literature review and research agenda on R Discovery, your go-to avenue for effective literature search.
To give a holistic overview of the current research in the carsharing area, a literature review was conducted. Following Webster and Watson (2002), an effective review “creates a firm foundation for advancing knowledge” and “facilitates theory development, closes areas where a plethora of research
The literature review is subject to the following limitations, which present useful opportunities for further research. First, the search was limited to relevant literature published from 1999–2014. The literature review provides a holistic extract of carsharing literature in the particular period of time to